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Gas leak repair · pipe replacement
If you suspect a leak, close the valve and ventilate first, then call us. Leaks get priority.
- Suspected leakPriority
- Contact24 hours · weekends too
- Repair scopeReplace the leaking section
- After the workLeak re-check
Emergency steps
If you smell gas
Follow these steps, then call us from outside. Even flipping an electrical switch can ignite gas.
No flames
No lighters, gas stoves or candles.
Don't touch anything electrical
Don't operate switches, outlets or exhaust fans.
Close the valves
Close the intermediate valve and the meter valve.
Ventilate and get out
Open windows and doors, step outside and call us.
When
You need an inspection when
- You smell gas, or the smell comes and goes
- Your bill went up while your usage stayed the same
- You see white marks or rust on pipe joints
- The flame looks a different color than usual or keeps going out
- Your pipes are old and you're considering replacing them
- The gas company's inspection flagged a problem
FAQ
Leak questions
I smell gas. What should I do right now?
① Don't light anything, ② don't touch electrical switches, outlets or fans, ③ close the intermediate valve and the meter valve, ④ open windows and doors to ventilate, then ⑤ step outside and call us. Flipping a switch can itself be a source of ignition.
How do I know if it's a leak?
Besides a gas smell, suspect a leak if your bill rises for no reason, white marks appear on pipe joints, or the flame color changes. If you're not sure, it's safer to have it inspected.
Do I need to replace all the piping?
Usually we replace only the section that leaks. But if the piping is old throughout or the same section keeps failing, we recommend replacing it all. We'll judge on site and tell you.
How fast can you come?
Leaks get priority. Call us and we'll check the situation and book the earliest possible visit.
If you suspect a leak, don't wait
Close the valve, ventilate, then call us and we'll book the earliest possible visit.
010-8762-7173We take calls 24 hours · call anytime, weekends and holidays included